Anna Flores of The Chaless Wellness and Beauty turns passion into success

Inspired by the warmth of cabins and chalets in the mountainous regions of Europe, Anna Flores brings over two decades of her wellness experience to Central’s buzziest urban sanctuary.

The Chaless Wellness and Beauty takes a contemporary approach. What inspired you to start this transformative beauty hub?
I’ve been in the wellness industry for over two decades now. From the moment I came to Hong Kong back in the ’90s and realised the potential of the beauty and wellness sector, I became actively involved in the spa business. The name Chaless, comes from the names of my three children, who bring immense love and joy in my life. I wanted the same love and light in my clients’ life as well.

Over the years, the concepts and foundation of beauty have evolved – its cleaner, gentler and more targeted now. My vision was to recreate a destination on the slow beauty lines and help my clients embrace the richness of massage and facials minus the harshness of fast treatments – and understand that skin health improves overall wellbeing.

gafencu interviews Anna Flores of The Chaless Wellness and Beauty turns passion into success (3) — Anna Flores wearing bracelet by agnès b. Ring by Stéfère Jewelry; Embroidered cotton-poplin shirt by Totême, courtesy of NET-A-PORTER; Original distressed mid-rise straight-leg jeans by Totême, courtesy of NET-A-PORTER Heels by Aquazzura

What does wellness mean to you?
Wellness is a lot of things. It’s a holistic way of living, it’s about empowering us to look after themselves. It’s way beyond and deeper than makeup, skincare, or getting a massage; it’s the bond of self-care and self-love, of achieving an equilibrium of body, heart, mind and soul. That was the intention behind creating a wellness destination and not a beauty centre. I want our clients to relax, rejuvenate in this little oasis of zen and partake in the critical aspect of healing while they take care of the temple that is their body.

“Wellness is a lot of things. It’s a holistic way of living. It’s about empowering us to look after themselves and goes way beyond makeup and skincare”

How do you start your day?
I wake up and make up my bed. It’s important to begin the day with a tidy and structured frame of mind. A cup of coffee followed by morning exercise or simply stretching on busy days – it’s always good to carve out some ‘me time’ before my children wake up.

I have three kids. The eldest is in boarding school in England and the two little ones, six and eight years old are with me in Hong Kong. So, my routine really depends around them and whether they are at home or school. After tending to the family – if the spa is open – I will head over there and oversee the operations.

What’s the best part of your job?
Hands down it’s the people, my clients. I am gifted in looking after people, I love the customer service aspect of running a spa – right from listening to people, understanding their needs, having a tab on their feelings, and creating bespoke treatments. It’s a fulfilling aspect of my profession.

gafencu interviews Anna Flores of The Chaless Wellness and Beauty turns passion into success (4) — Anna Flores wearing Bari cutout wool-canvas mini dress by Jacquemus, courtesy of NET-A-PORTER

What do you do to unwind?
I love being alone as much as I love being in the company of friends and family. Whether it’s taking time out to read, hike, or just sit with my phone in peace. It’s so enriching to carve out ‘me time’ to reflect and re-energise.

If I don’t have to attend to the children, I’ll happily come for a massage or a facial. Being in the spa industry, I am always surrounded by people. I love that, but at times I need a break to drown out the noise, be in a still environment and feel cared for. Living in the moment, actively savouring and stretching every minute is critical to me. It adds richness and value in my life.

You have flawless skin. Could you share with us what your skincare routine is like?
[laughs] It’s not perfect, but I understand the anatomy of the skin. I pamper it when it needs the touch, leave it alone when it needs to breathe. Cleansing, eye creams, serums, facial essence and sunscreen are my must-do steps every day. Using a face roller, gua sha (a traditional Chinese medicine practice) or any other tools are integral in flushing out the toxins and tightening the facial muscles.

There is no magic formula that will work overnight, even the best products take months to show results. You’ve got to work hard to maintain what you have and it begins with identifying effective, powerful ingredients tailored for your skin concerns. Sometimes you might have to try many different formulas to find a suitable one. But once you identify what works, be diligent in your routine and mindful of your gut health and stress levels. Afterall, your skin is a true reflection of your lifestyle. Make it shine.

“I love the customer service aspect of running a spa – right from listening to people to creating bespoke treatments. It’s a fulfilling aspect of my profession”

What are the most common mistakes people make when it comes to skincare?
Understand the seasons and the changes they bring. Shake up the regimen accordingly otherwise your skin becomes used to the same ingredients rendering them ineffective over time. Invest in the right tools and products. They don’t have to be the most expensive, but the results from regularly using clean, targeted products are irrefutable. Remember to check the expiration date of your beauty products and clean beauty tools regularly to avoid bacterial build-up.

List five makeup products that can always be found in your handbag.
Reviving Marine Mist from Thalgo for a refreshing, remineralising skin boost; a plumping and a hydrating Lip Serum from Fresh; a good hand cream because our hands are always dry from sanitizers and constant cleansing; an eyeliner; and a bit of blush for a natural tint in the cheeks.

gafencu interviews Anna Flores of The Chaless Wellness and Beauty turns passion into success (2) — Anna Flores wearing earrings by Chanel; Cuffs by Koket; Bahia draped knotted voile mini dress by Jacquemus, courtesy of NET-A-PORTER; Heels by Alexandra Neel

Opening a beauty business amid a pandemic is problematic. How did you manage the challenges of the last two years?
Back in January 2020, when the pandemic had just started, I eyed the current Aberdeen Street location – but with social restrictions at the time, and so much uncertainty on the horizon, I shelved the idea. In May 2021, with a strong belief in the city and the resilience of the people, I took the plunge and Chaless Wellness and Beauty opened its doors in August 2021. We’ve faced multiple Covid-related setbacks. It was very challenging but much like the spirit of Hong Kong, each time we bounce back stronger.

It wasn’t an easy time. While the beauty and fitness industry were shut down multiple times, we were paying salaries and rents, but our clients were very supportive and loyal. We are positive about the government’s move from hereon. Fingers crossed!

gafencu interviews Anna Flores of The Chaless Wellness and Beauty turns passion into success (5) — Anna Flores wearing earrings, necklace and bracelet by ARAO; Bracelet by The 5th C; Dynamo stretch-organic cotton jumpsuit by Rivet Utility, courtesy of NET-A-PORTER; Heels by Le Marais

What’s your mantra for the year ahead?
Take a leap of faith. In my view, being afraid is a positive thing, it implies you’re aware of the consequences. Trust the process and don’t be held back by doubts. If it doesn’t work out then it’s a lesson, if it does then it calls for a celebration.

Though the fifth wave is behind us, Hong Kong is still on shaky ground. Could you offer any advice for someone starting out in the wellness business?
Understand finances because cash is king. Without financial resources it’s impossible to invest in talent, build a brand, let it grow and expect returns.

Thank You.

(Interview by: Nikita Mishra; Photographer: Jack Law; Art Direction and Styling: Jhoshwa Ledesma; Videographer: Jackie Chan; Hair and Makeup: Owen Ko; Venue: The Chaless Wellness and Beauty; Nails: The Chaless Wellness and Beauty)

Verdura: The Perfect Spot for a Family-Golfing Getaway

Set on the southern Italian island of Sicily, Verdura – UK-headquartered Rocco Forte Hotels’ first golf and spa resort in the region – has an ideal view looking out across the Mediterranean. Perhaps more crucially, it also boasts three luxury golf facilities – two 18-hole courses and one-nine-hole variant – making it the dream destination for the family that likes to tee-off together.

With European Tour Performance Institute also close at hand, it is also the perfect locale to improve your posture and streamline your swing under the expert tutelage of obliging professionals. It additionally delivers access to much of the game-enhancing technology favoured by many of the current generation of peerless pros.

It’s also a resort that has won a number of awards, not least Best Golf Hotel (Italy) at the 2015 World Golf Awards and the Golden Award for Golf at the 2015 Voyages & Hôtels Readers Awards.

Of course, there is more to the resort than just golf, with a range of other five-star experiences – including spa treatments, wine tasting, cooking and mixology classes and a six-day lifestyle wellness programme – also on offer. For the culinary inclined, there’s also an opportunity to be initiated into secrets of the region’s most renowned recipes and to sample some of the finest local produce.

It goes without saying, of course, that all the rooms and amenities are absolutely the last word in comfort, luxury and sheer indulgence.

An Elu Exclusive: Inside Central district’s latest luxury spa Elu

Hong Kong is somewhat notorious for its more than fair share of overworked and over-stressed residents, so it’s perhaps no surprise that the city is dotted with salons, spas, etc. – both the high-end and the back-alley varietals – at almost every corner, all equipped to massage, detoxify and ease out the stress from the mind and the body. One new addition to the spa scene is the one-month-old elu. spa, Hong Kong’s latest holistic wellness spa to bring a hidden oasis of calm to Central, with a wealth of services on offer such as 30-minute manicures, waxing services and an impressive menu of massages ranging from sports to aromatherapy.

Whether one is looking to escape the office and spend their lunch hour in luxury, or seeking a therapeutic spot to decompress after their inbox has been emptied at the end of a workday, elu immediately creates a feeling of tranquillity as you enter. Combining Nordic and Scandinavian design ethos, the interiors look minimalistic yet welcoming. The calming neutral colours helps one forget the world outside as you settle down for an hour or so of immersive relaxation.

We decided to try the Ultimate Aromatherapy Experience (60 min) massage. While the massage therapist readied the room, we snacked on biscuits and were treated with a soothing jasmine tea. Finally greeted, we were prompted to choose a foot-scrub as well as an essential oil for the massage and then led to the foot bathing station featuring colonial style window drapes, that allowed just a sliver of natural light and a view of the city below.

The massage room itself, then, matched the colour scheme and the soothing ambience of the overall spa. For the next hour, we were gently massaged with elu‘s staff’s skilled hands, with our concern areas being given a generous amount of time and care throughout the treatment. Check-ins were regular and communication was never an issue throughout the experience that left us feeling rested and recovered.

Those interested in trying out elu themselves will be happy to know that your first pampering comes at 30 percent off during the spa’s opening months. With facials and couples massages yet to be explored, we’re certainly eager to go back…

elu. spa 7/F, 46 Lyndhurst Terrace, Central, Hong Kong +852 2668 1381

Text: Bailey Atkinson

Relax, Restore and Rejuvenate at Kerry Hotel, Hong Kong’s newly opened Spa at Base Camp

On 9^th June, The Kerry Hotel, Hong Kong, officially opened its doors to the Spa at Base Camp.

Offering a slice of serenity within the urban jungle of Hong Kong, the Spa provides guests with an intimate experience, complete with three en suite treatment rooms alongside a couples VIP suite.

Focusing on a “Back to Basics” concept, the Spa at Base Camp encourages guests to relax, restore and rejuvenate by removing any stress and tension.

Take a step inside and you will be instantly transported to another world, reminiscent of beautiful Bali. The interior is comprised of Balinese wooden display racks, bamboo towers and cabinets, along with dark wood and masonry decorations. In addition, the terrace that overlooks the magnificent Victoria Harbour, will ensure that you feel instantly refreshed from the moment you enter.

Relax, Restore and Rejuvenate at Kerry Hotel Hong Kong's newly opened Spa at Base Camp — Spa Waiting Lounge

Next, you will be welcomed by the team of friendly therapists. Internationally and professionally trained by Shangri-La Hotels & Resorts, they promise to provide you with world-class treatments.

What’s more, the Spa at Base Camp is the first in Hong Kong under Shangri-La Hotels and Resorts, to offer the “Signature Asian Blend massage”. Using a blend of traditional Asian spa techniques, this treatment aims to restore balance to the body. Thai acupressure, Chinese Qigong, as well as Balinese and Malaysian deep tissue massage techniques are combined together to seamlessly release tension and refresh your mind, body and soul.

If you wish to indulge further, the “Spa Journey” offers a combination of personalised private exercise classes and massage treatments to help you relax, restore and rejuvenate completely. After learning about your specific needs, the Spa will arrange a tailor-made 60-minute session with a personal trainer or yoga instructor at Base Camp Kerry Sports, followed by a 90-minute or 120-minute spa treatment. Other journeys also include a bespoke poolside lunch on the outdoor terrace, as you look out to the harbour views feeling recharged.

Guests will leave feeling relaxed and invigorated not only through the massage and exercise techniques, but also through the specially chosen luxury spa products. The first of the brands is Omorovicza, powered by a potent blend of Hungary’s mineral-rich healing waters. The second brand, Zents, combines healing with products containing restorative powers. Choose from five scents ranging from warm and invigorating Mandarin to energizing and balancing Oolong. Opt for the one which best suits your mood and be ready for the ultimate spa experience!

To celebrate the special opening, Spa at Base Camp is extending a range of offers and promotions to hotel guests and visitors. So, go ahead and book yourself a staycation or experience some peace and tranquility at Hong Kong’s newest urban sanctuary.

Grand Opening Offers

Hotel Guest Exclusive Offer:

Hotel guests can enjoy a 15% discount on all spa treatments (except spa packages and Journey)

Hotel Visitor Offer:

Complimentary 30-minute body massage with the purchase of a 60-minute facial treatment
Complimentary 30-minute facial treatment or body scrub with the purchase of a 60-minute body treatment
50% discount for any second treatment upon the purchase of a 90-minute body massage treatment

*Offers valid until 30 June, 2018

For more information please visit, www.shangri-la.com/hongkong/kerry/health-leisure/

Address: 4th Floor, Kerry Hotel, Hong Kong, 38 Hung Luen Road, Hung Hom Bay
Reservations: Book online by clicking here or call (852) 2252 5350

Text: Hira Desai

Feet first: Bespoke insoles for people on-the-go

Swollen and sore feet are a common problem, especially in Hong Kong, where walking long distances is unavoidable. To get a better idea about the problems people have with their feet and to learn more about BGA InSoles, we visited Albin Brion, studio manager of the Pedi:Mani:Cure Studio by Bastien Gonzalez, The Oriental Spa at The Landmark Mandarin Oriental, Hong Kong.

Brion started working as a podiatrist in private clinics in Paris after his burgeoning football career was cut short by injury. Before moving to Hong Kong, he also worked in Dubai and Mauritius.

BGA InSoles, a new concept derived from extensive podiatric research, is designed to provide comfort, reduce stress on feet and encourage a healthy posture. The insoles are designed in a unique B-shape and tailor-made for each guest exclusively at the Landmark Mandarin Oriental.

Brion took us through the various stages required to make the three layers of the insoles.

BGA InSoles are customised depending on a person’s gender, size, preferred shoe style and daily activities.

Brion assesses each person before using a Podobarascope and Pressure Platform to measure a person’s plantar forces and pressures — how your weight is distributed when you stand and where you place the pressure on your feet.

A sand-filled mat is then used to take a print of your foot to determine the proper weight distribution. And the final step is to heat the insoles before they are custom moulded.

The BGA InSoles can be custom-made to fit into a range of shoe styles, from elegant women’s shoes to athletic shoes.

Watch Brion discuss the problems people have with their feet in Hong Kong and explain the process behind making BGA InSoles in the video.

For more information, visit: www.mandarinoriental.com/landmark

4 spas to help you relax over the Christmas period in Hong Kong

Escapism is defined as “the tendency to seek distraction and relief from unpleasant realities, especially by seeking entertainment or engaging in fantasy.”

We are not saying that Christmas is an unpleasant reality, but getting a moment to relax is nothing but a fantasy for most people over the festive period.

The harsh reality is that the holiday season will involve a packed schedule of family engagements and festive parties, with hardly any time to yourself.

However, if you can find the time, Hong Kong is awash with places that allow for a bit of self-indulgence and escapism, such as spas.

Here are four of the best to help you re-energise over the festive period.

Ritz-Carlton Spa

With views overlooking Victoria Harbour from the 116th floor — making it the world’s highest spa — the Ritz-Carlton Spa is a getaway in the clouds.

Gaze out from the floor-to-ceiling windows as you unwind in one of the nine treatment rooms, including two couples spa suites, or from the indoor infinity swimming pool.

The signature treatments include the Lava Shell Body Treatment which uses heated lava shells to soothe your feet before a full-body massage with aromatic oils and therapeutic strokes. The Radiance Jade Facial refreshes tired skin using jade stone rollers to ease and rejuvenate the eyes.

Once you’re done being pampered, choose from eight relaxation lounges with separate areas for males and females to destress even more.

Perfect!

Festive promotion: The Velvet Red Carpet Facial uses the Nubo skin care range to redefine facial contours and rehydrate and soften the skin. The festive treatment also includes an arm wrap and a limited-edition Nubo gift set.

To book a treatment, email spareception.hk@ritzcarlton.com or call 2263 2040.

Venue: 116/F, The Ritz-Carlton, Hong Kong, International Commerce Centre (ICC), 1 Austin Road West, Kowloon, Tsim Sha Tsui

Mandarin Oriental Spa

Inspired by 1930s Shanghai, and located in a hotel that has been a cornerstone of Hong Kong since the 1960s, the spa at the Mandarin Oriental covers 2,100 square metres over three floors.

Treatments and packages are inspired by traditional Chinese medicine and modern techniques.

For example, the Mandarin Oriental Signature Spa Therapy treatment, which is tailor-made for each guest, was developed by specialists in Chinese medicine and master aromatherapists.

The Mandarin Oriental has three floors with nine treatment rooms, an indoor pool and a fitness centre. It also has a herb steam room, a hydrotherapy Kneipp pool, showers and a dedicated relaxation area.

Christmas promotion: Guests who book treatments on 24, 25 and 26 December will receive a voucher for a 30-minute treatment upgrade upon their next reservation (blackout dates and terms & conditions apply).

To book a treatment, email mohkg-spa@mohg.com or call 2825 4888.

Venue: 5 Connaught Road Central

Four Seasons Spa

Just like the Ritz-Carlton, the Four Seasons Spa has sweeping views of Victoria Harbour from its treatment rooms. It is also a giant space, covering just under 2,100 metres with 17 treatment rooms. So reserving a space should be easy!

The spa epitomises elegant escapism, which is embodied in a number of treatments, including the Be Present Day of Beauty package. The package is a full body scrub utilising aromatic ginger, cinnamon, clove and salt. A lymphatic massage and the application of a warm herbal poultice work to release tension, purify and tone the body. This is followed by a traditional Ayurvedic treatment.

The pampering continues in the Nail Bar with an Expresso Manicure and Pedicure. Finally, you will enjoy an al fresco lunch at the pool terrace overlooking Victoria Harbour.

Outside of the treatment rooms, the spa features an amethyst crystal steam room, sauna, ice fountain, chi-water jacuzzi, relaxation lounge and experience shower.

Click here to view Christmas promotions.

To book a treatment, visit their website here or call 3196-8888.

Venue: 8 Finance St, Central

W Bliss Spa

The W brands itself as a trendy hotel aimed at the more modern traveller. The spa complements this with treatments called Peeling Groovy, Fatgirlslim, Head Over Peels and Triple Oxygen Treatment, which are clearly aimed at a younger spa-goer.

The Fatgirlslim package uses dry brushing to apply essential oil, a rubberising mask on cellulite-prone rear and thigh areas, a heated wrap and a rubdown with formulas.

Visitors can put the stress of Christmas behind them with a facial, body scrub or massage in one of nine treatment rooms, including two VIP doubles.

Bliss also offers a jacuzzi, sauna, steam rooms and the highest pool in Hong Kong.

If you’re feeling a bit peckish after your spa, then treat yourself to a chocolate from the brownie bar.

Bliss spa is smaller than the other options on the list, but sometimes the best things come in smaller packages!

To book a treatment, call 3717 2222.

Click here to view Christmas promotions.

Venue: 1 Austin Road West, Kowloon Station, Kowloon

With these spa choices, you’ll be in good hands — literally.